The Most Common Workplace Friction Points — And How Work Management Solves Them

Every team experiences friction — it’s normal. But many friction points aren’t personal issues… they’re Work Management issues.

Here are the most common sources of friction and how to solve them.

1. Unclear Ownership

When work has no clear owner, things stall.

Solution: Assign a single owner to every task, workflow, and project.

2. Hidden Work

Work done in email or chat creates confusion.

Solution: Consolidate work into one system with visibility.

3. Poor Handoffs

This is where 70% of delays happen.

Solution: Use workflows that clarify handoff steps and responsibilities.

4. Priority Confusion

Teams often ask: “Is this more important than that?”

Solution: Clear priority frameworks eliminate guessing.

5. Missing Processes

If work isn’t repeatable, quality suffers.

Solution: Document simple workflows for recurring tasks.

6. Lack of Context

People need to know the why behind work.

Solution: Connect tasks to goals and outcomes.

7. Tool Fragmentation

Too many tools = too little alignment.

Solution: Centralize the core of your work into one system.

Work Management Fixes the Root Cause

Friction usually isn’t random. It usually has patterns. Work Management solves them systematically.